This policy explains what information Reki Studio collects when you use our website or our apps, why we collect it, and the choices you have. The short version: we collect as little as we can, we never sell your personal information, and we ask before using anything optional.
Who we are
Reki Studio LLC (“Reki Studio”, “we”, “us”) is a limited liability company registered in Wyoming, USA. We are the controller of the personal information described here. This policy applies to rekistudio.app and to every app published by Reki Studio that links to it. Where an app works differently, its App Store listing or an in-app notice will describe the difference, and that notice takes priority for that app.
What we collect
Information you give us
- Support messages. If you email us, we receive your email address and whatever you include in the message.
- Account details. If an app offers an account, we store the details you provide to create it, such as an email address or a Sign in with Apple identifier.
- Content you create. Notes, settings and other content you make in an app are stored on your device or in your own iCloud account unless the app clearly tells you otherwise.
Information collected automatically
- Diagnostics. Crash reports and performance data, such as device model, operating system version and app version, to find and fix problems.
- Usage data. Aggregated, pseudonymous events about how features are used, to understand what to improve. We do not use this data to identify you personally.
- Advertising identifiers. Only if an app shows ads or measures ad campaigns, and only after you grant permission through Apple’s App Tracking Transparency prompt. You can change this at any time in your device settings.
Purchases
Purchases and subscriptions are processed by Apple, Google or Stripe. We never receive your full card number. We receive limited transaction information, such as the product purchased, the date and the subscription status, so we can turn on the features you paid for.
How we use it
- To provide, maintain and improve our apps and website.
- To process purchases, restore subscriptions and provide paid features.
- To respond to support requests and send important service messages.
- To detect, prevent and investigate fraud, abuse and security issues.
- To comply with legal obligations.
We do not sell personal information, and we do not use your content to train machine-learning models.
Legal bases
If you are in the European Economic Area, the United Kingdom or Switzerland, we process personal information on these bases: to perform our contract with you (providing the app and paid features); our legitimate interests (keeping our services secure, fixing bugs and improving our products); your consent (for example, advertising identifiers or optional analytics), which you can withdraw at any time; and compliance with legal obligations.
Who we share it with
- Service providers who help us run our apps, such as hosting, crash reporting, analytics, subscription management and payment processing. They may only use the information to provide their services to us.
- App stores and payment processors, who handle purchases under their own privacy policies.
- Authorities, when required by law or to protect the rights, safety and property of our users, the public or Reki Studio.
- A successor business, if Reki Studio or one of its apps is sold or merged, in which case this policy will continue to apply to your information.
The specific categories of data each app collects are listed in its App Store privacy details.
International transfers
We and our service providers may process information in the United States and other countries. When we transfer personal information from the EEA, UK or Switzerland, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
Retention
We keep personal information only as long as we need it for the purposes above. Support emails are kept for up to two years. Account data is deleted when you delete your account, except where we must keep certain records to meet legal, tax or accounting obligations. Diagnostic and usage data is kept in aggregated or pseudonymous form.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of California and other US states have the right to know what we collect, to request deletion and correction, and to opt out of the sale or sharing of personal information. We do not sell personal information.
Apps that offer accounts let you delete your account from inside the app. For any other request, email hello@rekistudio.app. We will respond within the time required by applicable law and will not discriminate against you for exercising your rights. You may also lodge a complaint with your local data protection authority.
Children
Our apps are not directed to children under 13, or under 16 in the EEA and UK, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Security
We use reasonable technical and organisational measures to protect personal information, including encryption in transit and restricted access. No method of transmission or storage is completely secure, but we work to protect your information and will notify you of a breach where the law requires.
Changes
We may update this policy as our apps change or as the law requires. We will post the new version on this page and update the date at the top. If a change is significant, we will give notice in the app or by email.
Contact
Reki Studio LLC
Wyoming, USA
hello@rekistudio.app